There are many reasons to delegate an internal workplace investigation to a third party, including a need for impartiality and the wish to avoid the appearance (or the reality) of a conflict of interest.

Workplace Solutions NW helps companies and individuals resolve and ameliorate hurtful workplace conflict by building rapport and trust with all parties involved in a conflict and providing ethical and neutral fact-finding.

It’s important not only to understand the facts that led to the problem requiring an outside investigator, it’s also important to understand the context, business and people so that the company’s resolution takes all the factors into account. Otherwise, you could address a symptom only and be dealing with another symptom of the same problem within a few months.